Help Center
Verzending
At WorkWear4all, orders may consist of multiple packages and arrive at different times as we ship from different depots. Please use the track & trace code to track the status of your order. For questions, please contact us at [email protected] or call 0315-237373.
If the packaging is damaged, we unfortunately cannot return the item. Please ensure that the item is returned in its original condition and with undamaged packaging. Please do not use tape on the packaging, but a wrap-around box. In case of problems, please contact us for a solution.
If you have received a damaged item, please contact us as soon as possible at [email protected]. We will assist you further in returning or replacing the item. Please note that WorkWear4All is not responsible for damages due to client actions, insufficient maintenance or external influences. However, we will do our best to support you to the best of our ability.
If you have received a product with a defect, please contact us at [email protected]. Please mention the product and the defect, and preferably include a photo. We aim to provide a quick solution.
The delivery time of your order depends on the availability of the product. Items that are in stock are usually shipped immediately. For products with a longer delivery time, you will find the expected delivery time on the product page. Please note that delivery times are indicative and delays may occur due to unforeseen circumstances. We will keep you informed of any delays.
To view the status of your order, log in to your account on our website. For questions, please contact us at [email protected] or call 0315-237373.
Shipping costs at WorkWear4All are:
Free shipping for orders from €150 excluding VAT.
€4.95 excl. vat for home delivery via parcel service.
€3.95 excl. VAT for collection at our office in Ulft.
The costs are excluding VAT and when placing the order you can see how much you still need to order for free shipping.
WorkWear4All uses various carriers, including PostNL, DHL, DPD, GLS and UPS, depending on your location and circumstances, to deliver your order safely and on time.
WorkWear4All ships internationally. Additional shipping costs may apply depending on the country. These costs will be displayed during checkout. There is no minimum order value for foreign orders.
Yes, you can have your order sent to another delivery address. During the ordering process, choose ‘Deliver to another address’ and enter the desired address. Please note that shipping to another address may not be available when paying via AfterPay.
Betalingen
With the payment method ‘Payment in advance’, you must pay the full invoice amount via bank transfer or giro, quoting your order number. After confirming your order, you will receive an e-mail with the order details and our bank information. Once payment is received, the order will be dispatched, provided the products are in stock. Please note that it may take some time for payment to be credited. Payment must be made within 14 days, otherwise the reserved products will become available to other customers again. For questions, please contact customer service.
Workwear, work shoes and company clothing may be tax deductible, provided they meet certain conditions set by the Tax Office. The clothing must be required by the employer, bear a logo or company name, and be exclusively suitable for work (not for private use). It is wise to consult the specific rules of the Inland Revenue or your employer to check whether the clothing is deductible.
Yes, at WorkWear4All you can pay afterwards with AfterPay, available for orders within the Netherlands and Belgium. You can choose this option during the checkout process.
Yes, consumers can buy from us.
For larger orders, please request a quote. Contact us with the desired products and quantities, and we will prepare a suitable quotation.
Please return items in original, undamaged condition and packaging. In case of damaged packaging, please contact us for a solution.
If you receive your AfterPay invoice before you receive your product, please contact WorkWear4All. We will defer the invoice until you receive the product. You can reach us at [email protected] or call 0315-237373 for further assistance. We apologise for the inconvenience.
iDEAL is a safe and easy payment method in the Netherlands, linked to your bank account. When checking out on WorkWear4All, you can choose iDEAL and you will be directed to your banking environment to authorise the payment. The amount is debited immediately and the payment is processed quickly and securely.
At WorkWear4All, you can choose several payment methods, including Google Pay, American Express, Bancontact, iDeal, PayPal, Visa, Mastercard, and more. Please select your preference on the checkout page. For questions, please contact us.
Retouren
De garantie voor verkochte goederen volgt de voorwaarden van de fabrikant, importeur of groothandel, en kan per product verschillen. Raadpleeg de garantievoorwaarden van het product of neem contact met ons op voor meer informatie. Voor garantieclaims kunt u ons bereiken via [email protected] voor verdere assistentie.
You can return an incorrectly ordered product within 14 days. Please follow these steps:
- Go to the returns page on our website.
- Enter your order number, order date and postcode.
- Choose the items you want to return.
- Click ‘Continue’ to register your return online.
- After registration, you will receive a return form by e-mail. Returns sent before 16:00 will be processed within three working days.
At WorkWear4All, you cannot exchange products, but you can return them within 14 days. To do so, follow these steps:
- Make sure the product is in good condition, including accessories.
- Go to the website and click on ‘Return’ at the bottom.
- Fill in the return form with your order number, order date and postal code.
- Select the products you want to return and indicate the quantity.
- Click ‘Continue’ and receive a return form by e-mail.
- Please note that all fields in the form are mandatory.
Please email [email protected] with your order number and customer name to cancel your order. Please state clearly that you want to cancel the order. Please do this as soon as possible to avoid misunderstandings, as the order may already be on its way. If you have any questions, please contact our customer service team.
All items in our range are covered by the statutory warranty period. For warranty questions, please contact us at [email protected] or 0315-237373. We will be happy to help.
We are sorry that you received an incomplete or damaged product. Contact us at [email protected] or call 0315-237373. Please indicate clearly which product is incomplete or send photos of the damage. We will quickly provide a suitable solution. Your satisfaction is our priority.
If the packaging is damaged, we unfortunately cannot return the item. Please ensure that the item is returned in its original condition and with undamaged packaging. Please do not use tape on the packaging, but a wrap-around box. In case of problems, please contact us for a solution.
If you have received a damaged item, please contact us as soon as possible at [email protected]. We will assist you further in returning or replacing the item. Please note that WorkWear4All is not responsible for damages due to client actions, insufficient maintenance or external influences. However, we will do our best to support you to the best of our ability.
If you have received a product with a defect, please contact us at [email protected]. Please mention the product and the defect, and preferably include a photo. We aim to provide a quick solution.
Please keep the shipping receipt when taking your parcel to a postal point. For information on the status of your return, please contact us at [email protected] or by phone at 0315-237373, quoting the tracking number.
Algemeen
You can order from us via our webshop. To do so, you need to create an account. Fill in your details on the registration form to create an account. Choose the desired item you wish to purchase and complete payment using one of the various payment methods available. In many cases, orders are transmitted by e-mail.
You can e-mail your order to [email protected]. When ordering by e-mail, do not forget to include your contact details for the invoice! Alternatively, you can also order your items by phone, to do so please call the following number: 0315-237373.
To create a new account, go to the login page and click on ‘Login’. Then choose ‘Not a customer yet? Register for free now!’ and fill in the registration form. After saving your details, you will receive an activation e-mail. Follow the instructions in the e-mail to activate your account. After that, you can log in and use all functions of the website.
You can return an incorrectly ordered product within 14 days. Please follow these steps:
- Go to the returns page on our website.
- Enter your order number, order date and postcode.
- Choose the items you want to return.
- Click ‘Continue’ to register your return online.
- After registration, you will receive a return form by e-mail. Returns sent before 16:00 will be processed within three working days.
To find a product in our webshop, you can use the search function by entering a specific keyword, such as ‘workwear’, or search by category. You can further refine the results with filters such as size, colour and price. If you have any questions, our customer service will be happy to help.
For more information about a product, please check the specifications on the product page in our webshop. If your question is not answered, please contact us via e-mail ([email protected]) or fill in the contact form on the product page. You can also reach us by phone at 0315-237373.
Workwear, work shoes and company clothing may be tax deductible, provided they meet certain conditions set by the Tax Office. The clothing must be required by the employer, bear a logo or company name, and be exclusively suitable for work (not for private use). It is wise to consult the specific rules of the Inland Revenue or your employer to check whether the clothing is deductible.
Yes, consumers can buy from us.
Yes, at WorkWear4All you can get your products printed or embroidered with a logo. We offer various printing techniques such as screen printing, transfer printing and digital printing. Contact us for more information and advice.
For larger orders, please request a quote. Contact us with the desired products and quantities, and we will prepare a suitable quotation.
Please return items in original, undamaged condition and packaging. In case of damaged packaging, please contact us for a solution.
There are several options for trying on a product:
- Fitting on site: Contact us at [email protected] or 0315-237373 to make an appointment.
- Fitting day at your company: Organise a fitting day by emailing us with details of the number of people, desired items and sizes.
- Fitting yourself: Order the product online and try it on at home. Returns can be made within 14 days, provided the item is in its original packaging.
Bestellingen
You can order from us via our webshop. To do so, you need to create an account. Fill in your details on the registration form to create an account. Choose the desired item you wish to purchase and complete payment using one of the various payment methods available. In many cases, orders are transmitted by e-mail.
You can e-mail your order to [email protected]. When ordering by e-mail, do not forget to include your contact details for the invoice! Alternatively, you can also order your items by phone, to do so please call the following number: 0315-237373.
Please email [email protected] with your order number and customer name to cancel your order. Please state clearly that you want to cancel the order. Please do this as soon as possible to avoid misunderstandings, as the order may already be on its way. If you have any questions, please contact our customer service team.
You can change your order by sending us an e-mail to [email protected] or reach us by phone at 0315-237373. Please communicate changes as soon as possible, as the order may already be in transit. If the change is no longer possible, you can use our return policy. We will try to process your change depending on availability and order status. If you have any questions, please feel free to contact our customer service team.
To view your orders, log in to our website using your username and password. Go to ‘My Account’ or ‘My Orders’ to see an overview of your current and completed orders. Click on an order for detailed information. If you have any questions, please contact our customer service team.
All items in our range are covered by the statutory warranty period. For warranty questions, please contact us at [email protected] or 0315-237373. We will be happy to help.
At WorkWear4all, orders may consist of multiple packages and arrive at different times as we ship from different depots. Please use the track & trace code to track the status of your order. For questions, please contact us at [email protected] or call 0315-237373.
If you have received a damaged item, please contact us as soon as possible at [email protected]. We will assist you further in returning or replacing the item. Please note that WorkWear4All is not responsible for damages due to client actions, insufficient maintenance or external influences. However, we will do our best to support you to the best of our ability.
To view the status of your order, log in to your account on our website. For questions, please contact us at [email protected] or call 0315-237373.
If you have a complaint, please email it to [email protected], including a detailed description and any photos of the product. We will acknowledge receipt of your complaint and aim to resolve it within 14 days. If more time is needed, we will inform you. Your feedback is important to us and we work to resolve problems quickly and to your satisfaction.
At WorkWear4All we protect your data carefully with strict security measures. Your personal information is used exclusively for processing orders and is not shared with third parties without your permission.
Accounts
To create a new account, go to the login page and click on ‘Login’. Then choose ‘Not a customer yet? Register for free now!’ and fill in the registration form. After saving your details, you will receive an activation e-mail. Follow the instructions in the e-mail to activate your account. After that, you can log in and use all functions of the website.
Please email [email protected] with your order number and customer name to cancel your order. Please state clearly that you want to cancel the order. Please do this as soon as possible to avoid misunderstandings, as the order may already be on its way. If you have any questions, please contact our customer service team.
You can change your order by sending us an e-mail to [email protected] or reach us by phone at 0315-237373. Please communicate changes as soon as possible, as the order may already be in transit. If the change is no longer possible, you can use our return policy. We will try to process your change depending on availability and order status. If you have any questions, please feel free to contact our customer service team.
To view your orders, log in to our website using your username and password. Go to ‘My Account’ or ‘My Orders’ to see an overview of your current and completed orders. Click on an order for detailed information. If you have any questions, please contact our customer service team.
To manage your personal data, go to your account and click on ‘Edit profile’. Here you can edit your details, such as name, address and contact information. Don't forget to save the changes. For assistance, please contact our customer service team.
If your e-mail address is already in use, it means you have an account with WorkWear4All. Click on ‘forgotten password’ to reset your password. If you have any problems, please contact our customer service team at 0315-237373 or [email protected]
If you have forgotten your password, you can reset it via the login screen on our website by clicking ‘Forgot password’ and entering your e-mail address. You will receive an e-mail with reset instructions. Please also check your spam folder if you do not find the e-mail in your inbox. For further assistance, please contact our customer service team at [email protected].
To view the status of your order, log in to your account on our website. For questions, please contact us at [email protected] or call 0315-237373.
Please keep the shipping receipt when taking your parcel to a postal point. For information on the status of your return, please contact us at [email protected] or by phone at 0315-237373, quoting the tracking number.
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