What if my product is delivered with a defect?

If you have received a product with a defect, please kindly contact us via e-mail at [email protected].
 
In the e-mail, please clearly state which product it concerns, preferably with the item number.

Also describe clearly what the defect is and, if possible, include a digital photo.
 
 
Our team will process your e-mail as soon as possible and work with you to find a suitable solution. We aim to rectify any defects as quickly as possible and make sure you are satisfied with your purchase.
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