Retouren
If the packaging is damaged, we unfortunately cannot return the item. Please ensure that the item is returned in its original condition and with undamaged packaging. Please do not use tape on the packaging, but a wrap-around box. In case of problems, please contact us for a solution.
You can return an incorrectly ordered product within 14 days. Please follow these steps:
- Go to the returns page on our website.
- Enter your order number, order date and postcode.
- Choose the items you want to return.
- Click ‘Continue’ to register your return online.
- After registration, you will receive a return form by e-mail. Returns sent before 16:00 will be processed within three working days.
At WorkWear4All, you cannot exchange products, but you can return them within 14 days. To do so, follow these steps:
- Make sure the product is in good condition, including accessories.
- Go to the website and click on ‘Return’ at the bottom.
- Fill in the return form with your order number, order date and postal code.
- Select the products you want to return and indicate the quantity.
- Click ‘Continue’ and receive a return form by e-mail.
- Please note that all fields in the form are mandatory.
De garantie voor verkochte goederen volgt de voorwaarden van de fabrikant, importeur of groothandel, en kan per product verschillen. Raadpleeg de garantievoorwaarden van het product of neem contact met ons op voor meer informatie. Voor garantieclaims kunt u ons bereiken via [email protected] voor verdere assistentie.
Please keep the shipping receipt when taking your parcel to a postal point. For information on the status of your return, please contact us at [email protected] or by phone at 0315-237373, quoting the tracking number.
Please email [email protected] with your order number and customer name to cancel your order. Please state clearly that you want to cancel the order. Please do this as soon as possible to avoid misunderstandings, as the order may already be on its way. If you have any questions, please contact our customer service team.
If you have received a damaged item, please contact us as soon as possible at [email protected]. We will assist you further in returning or replacing the item. Please note that WorkWear4All is not responsible for damages due to client actions, insufficient maintenance or external influences. However, we will do our best to support you to the best of our ability.
If you have received a product with a defect, please contact us at [email protected]. Please mention the product and the defect, and preferably include a photo. We aim to provide a quick solution.
To return an item, fill in the return form and return the item in an outer box or outer packaging. The original packaging must not be damaged. Please note the return address, which may be different from the shipping address. Return costs are at your own expense. If you have any questions, please contact us at [email protected].
All items in our range are covered by the statutory warranty period. For warranty questions, please contact us at [email protected] or 0315-237373. We will be happy to help.
If you have a complaint, please email it to [email protected], including a detailed description and any photos of the product. We will acknowledge receipt of your complaint and aim to resolve it within 14 days. If more time is needed, we will inform you. Your feedback is important to us and we work to resolve problems quickly and to your satisfaction.
The warranty for goods sold follows the terms and conditions of the manufacturer, importer or wholesaler, and may vary from product to product. Please refer to the product's warranty conditions or contact us for more information. For warranty claims, please contact us at [email protected] for further assistance.
We are sorry that you received an incomplete or damaged product. Contact us at [email protected] or call 0315-237373. Please indicate clearly which product is incomplete or send photos of the damage. We will quickly provide a suitable solution. Your satisfaction is our priority.
